About our AI software company

We are a team of engineers, data scientists and strategists united by a shared belief that artificial intelligence should create genuine, lasting value for every organisation it touches.

Our story

Ai Value Plus was founded in 2019 in Wales with a simple but ambitious premise: that every business, regardless of size or sector, deserves access to world-class AI software. Our founders — a machine-learning researcher and a seasoned enterprise architect — had spent years watching promising AI initiatives stall inside large corporations, not because the technology was lacking but because the gap between laboratory innovation and real-world deployment was too wide.

They set out to build a company that bridges that gap. From the beginning, we invested heavily in engineering discipline, responsible AI practices and client education. We refused to chase hype cycles or oversell capabilities. Instead, we focused on delivering measurable outcomes — reduced costs, improved accuracy, faster time to insight — that our clients could verify in their own data and their own bottom lines.

Today, Ai Value Plus serves organisations across more than 35 industry sectors, from early-stage start-ups to FTSE 250 enterprises. Our headquarters remain in Great Herzog, Wales, and we are proud of our roots in a region that is rapidly establishing itself as a hub for technology innovation. While our reach has grown, our founding principle has not changed: AI should create value that people can see, feel and trust.

Aerial view of our headquarters location in Wales

Mission and values

Our mission is to democratise access to high-quality AI software and ensure that every solution we deliver is transparent, ethical and commercially impactful.

Integrity first

We are honest about what AI can and cannot do. We never oversell, we document limitations and we build trust through transparency. Our clients always know exactly what they are getting and why.

Outcome-driven

Elegant algorithms mean nothing if they do not move the needle on a business metric that matters. Every project begins with a clear definition of success and ends with a verifiable measurement of impact.

People-centred

The best AI software augments human capability rather than replacing it. We design solutions that empower teams, respect end users and include robust safeguards against bias and unfair outcomes.

Continuous learning

The AI landscape evolves at breathtaking speed. We invest a significant portion of our revenue in research, training and experimentation so that our clients always benefit from the latest proven techniques.

Meet the leadership team

Our leadership team combines deep technical expertise with decades of commercial experience across technology, finance, healthcare and manufacturing.

Dr Rhiannon Caerwyn, chief executive officer

Dr Rhiannon Caerwyn

Chief executive officer

Rhiannon holds a PhD in machine learning from Cardiff University and spent eight years leading AI research at a major European technology firm before co-founding Ai Value Plus. She is passionate about making AI accessible and accountable.

Marcus Elliot, chief technology officer

Marcus Elliot

Chief technology officer

Marcus is an enterprise architect with over 15 years of experience designing scalable data platforms for FTSE 100 companies. He ensures every solution we build meets the highest standards of reliability, security and performance.

Seren Hathaway, head of data science

Seren Hathaway

Head of data science

Seren leads our data science practice, overseeing model development, validation and deployment across all client engagements. Her specialisms include NLP, time-series forecasting and responsible AI auditing.

Daniel Osei, director of client partnerships

Daniel Osei

Director of client partnerships

Daniel manages our client relationships from initial discovery through to long-term support. With a background in management consulting, he excels at translating complex technical concepts into clear business language.

Our journey so far

From a two-person start-up to a growing team serving clients across the United Kingdom, here are the milestones that have shaped who we are.

2019 — Founded in Wales

Dr Rhiannon Caerwyn and Marcus Elliot launch Ai Value Plus from a shared office in Great Herzog with a vision to make enterprise-grade AI software accessible to mid-market businesses. The first three clients are onboarded within six months, all in the financial services sector.

2020 — First major platform release

We ship our first end-to-end predictive analytics platform, helping a national retailer reduce stock-out events by 28 per cent. The project wins a regional innovation award and attracts attention from several industry publications.

2021 — Team expansion and NLP launch

The team grows to twelve full-time engineers and data scientists. We launch our natural language processing practice, delivering sentiment analysis and document intelligence solutions to healthcare and legal clients.

2022 — Computer vision and edge AI

We open a dedicated computer vision lab and begin deploying real-time inspection models on edge hardware for manufacturing clients. Processing speeds exceed 60 frames per second with sub-two-per-cent error rates.

2023 — Responsible AI framework

We publish our open-source responsible AI framework, providing bias auditing tools, model cards and explainability dashboards that any organisation can adopt. The framework is downloaded over 4,000 times in its first year.

2024 — 100th project milestone

We celebrate our 100th completed project and expand our consulting practice to include executive education programmes and AI governance advisory services. Client satisfaction surveys consistently score above 95 per cent.

2025 — Looking ahead

With a growing team and an expanding client base, we continue to invest in generative AI research, multi-modal models and sustainable AI infrastructure. Our goal is to help 500 organisations unlock AI value by the end of the decade.

Visit us

United Kingdom, Wales, Great Herzog, BC88 3DP, 1 Henry Street